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SLA Support

Dental Clinic SLA Support
Dental printing requires precise calibration and workflow optimisation, and this SLA provides ongoing technical support.


What This Plan Covers :

  • Print failure troubleshooting

  • Resin exposure calibration

  • Software and slicing assistance

  • Workflow optimisation

  • Printer troubleshooting

  • Remote technical support

Dental Clinic Support Packages

1

Clinic Basic Support (Phrozen Dental Printers Only)

 Includes:

4 hours support per month

Resin calibration assistance  Print troubleshooting

Software assistance

2

Clinic Professional Support (Phrozen Dental Printers Only)

Includes:

8 hours support per month

Resin optimisation

Workflow troubleshooting Priority technical support

3

Additional Services
(Not Included)

On-site technician visit

Printer servicing

Operator training

Custom resin calibration

Dental Laboratory Production Support Plan
For dental laboratories operating production printing environments.

1

Lab Hobby Printer Support

(For printers such as Phrozen Sonic Mini 8K S and Phrozen Sonic Mighty Revo)

 Includes:

  • 8 hours support per month

  • Print troubleshooting

  • Resin optimisation

  • Software support

2

Lab Production Support

(For professional printers such as Phrozen Sonic LS+ and XL 4K Plus)

Includes:

  • 12 hours support per month

  • Resin dial-in and optimisation

  • Print workflow consulting

  • Priority troubleshooting support

3

Additional Services
(Not Included)

  • On-site technician visit

  • Printer servicing

  • Operator training

  • Custom resin calibration

Jewellery Printer Support Plan

3D Wax Worx – Jewellery SLA Support

​

This support plan is designed for jewellery manufacturers and designers using resin or wax 3D printers supplied by 3D Wax Worx.

 

Jewellery printing issues are often related to resin settings, print orientation, supports, and slicing software. This SLA ensures customers have access to expert support when needed.

​

What This Plan Covers

  • Misprint troubleshooting

  • Resin exposure and settings optimisation

  • Print quality troubleshooting

  • Slicing software assistance

  • Workflow guidance and optimisation

  • Remote technical support

 

Most jewellery printing issues can be resolved remotely.

Jewellery Support Packages

1

Basic Support Plan

 Includes:

  • 2 hours remote technical support per month

  • Resin setting assistance

  • Print troubleshooting

  • Software support

2

Professional Support Plan

Includes:

  • 4 hours support per month

  • Resin optimisation assistance

  • Print quality troubleshooting

  • Workflow guidance

3

Additional Services
(Not Included)

  • On-site technician visit

  • Printer servicing

  • Operator training

Exciting Announcement: Selected Products Now Available on Takealot

Our Suppliers

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CAPE TOWN - Distribution Warehouse and Service Center
Entrance 1

Unit C53, Platinum Junction Business Park,4 School Street, Cape Town, 7441, Western Cape, South Africa

 

Entrance 2

Unit C53, Platinum Junction Business Park, Platinum Road, Milnerton, Cape Town, 7441, Western Cape, South Africa

+27 (0) 76 180 3254

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